Returns & Exchanges

We want you to love your hair as much as your new Tangle Teezer, which is why we offer a 30-day hassle-free return policy for any unused products in their original packaging. If you are not completely satisfied with your purchase, our team is here to ensure a smooth exchange or refund process.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the unused Tangle Teezer in its original retail packaging and include the provided packing slip inside the box.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized courier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing